Administration and Reception

Practice Management

Maisa Child – Operations Manager

Cherie Pope  Assistant Operations Manager

Dipan Vadgama – Practice Performance Manager

The Administration Team

Mariam Gharda – Office Manager

Our administration team processes forms, registrations, referrals, results and many other general queries. Should you have any queries please speak to Mariam.

Jemma Hall – Administrator

Jemma processes requests for insurance reports and can be contacted on 020 3883 5713. If you are unable to reach Jemma, please leave a message and a member of the team will call you back as soon as possible.

Holly Toze – Patient Relations Officer

Holly looks after our website, complaints and compliments and is here to help our patients with any queries they may have.

Our administration team processes all forms and registration papers and keeps our computer records accurate. Should you have any queries regarding these matters, please speak to them.

Georgia Butler – Care Coordinator

Jay Patel – Administration Manager

The Reception Team

Ayisha Ahmed – Reception Manager

Our receptionists are here to help you. They are trained to do a difficult job well. If you are kept waiting or seem to be asked one or two irritating questions, remember that they are only carrying out our policy which is aimed at helping the practice to run smoothly. They have to judge the urgency of requests, so please try to give the information they require. They have been asked to do this and are bound by the same rules of confidentiality as doctors and nurses.

Secretarial

Wendy Drakes is our secretary and is responsible for arranging letters and referrals and plays a key role in the Electronic referrals system (eRS).