Our number is changing! ( posted on Jan 14, 2017 )
We are pleased to announce that our long-awaited new telephone system will be live at Trevelyan House as of 08:00 on Wednesday 18th January.
The new system will offer automated appointment management (i.e. the option to book or cancel an existing appointment on an automated basis and outside of our opening hours) as well as a live queue counter to offer an accurate indication of call wait times.
In order to benefit from the features offered by the new system, it is imperative that your contact details on our system are up-to-date - particularly for automated booking, which relies on the details recorded for you on our system to identify you.
As a condition for adopting this new system we have been obligated by our existing NHS system supplier to change our number.
Please note that, as of 18/01/2017, Trevelyan House Surgery’s phone number will be:
020 3883 5700
It’s only a small change but please ensure you update your records with the new number for future reference. Our current number will cease to connect to our reception team from Wednesday morning and patients calling through to the number will be informed of our new one via a recorded message when doing so.
The new system has been very well-received at our Grafton Square site in Clapham and our Macmillan Way site in Tooting Bec since its introduction there late last year and we confident it will have the same positive effect at Trevelyan House.
South West London Breast Screening Service ( posted on Oct 12, 2016 )
All women aged 47 to 73, registered at our Wandsworth sites, are invited to breast screening once every three years. Women over 73 can self-refer to continue routine screening by calling the Breast Screening Unit for an appointment.
South West London Breast Screening is co-ordinated from The Rose Centre at St George's Hospital and, currently, more than 210,000 women are invited for screening during each three-year screening cycle.
Breast Screening is a well-woman service and approximately 95% of women who attend will get a normal result. Approximately 5% are called back for further tests. For every five women recalled, four women will go on to receive a normal result.
It is important to continue to be breast aware in-between breast screening appointments.
For all enquiries about breast screening please call the South West London Breast Screening Service on 020 8725 2723.
Flu ( posted on Oct 10, 2016 )
If you are eligible for the flu vaccination, and we have an up-to-date mobile number for you, you will have received a text reminder to make an appointment. If you are over 65, diabetic, pregnant, have COPD, chronic lung or heart disease, sickle cell disease or are taking immunosuppressant therapy, we strongly recommend vaccination.
Please speak to reception or your doctor to book an appointment.
The Trevelyan House Newsletter | Issue 11 (October 2016) ( posted on Oct 10, 2016 )
Click here to download our latest surgery newsletter, with information on flu, our extended hours access and our new phone system.
The Trevelyan House Newsletter | Issue 9 (Apr 2016) ( posted on Apr 27, 2016 )
Click here to download our latest surgery newsletter, with information on appointments, prescriptions, carers and online services.
Named GP ( posted on Mar 31, 2016 )
You may be aware that, under the terms of the most recent GP Contract, all GP Practices are now required to provide their patients with a 'named, accountable GP'.
All patients registered with Grafton Medical Partners, including children, have a named GP reflected in their clinical record. We have allocated our patients, where possible, to doctors that they have most recently seen. In cases where patients have not been seen or the previous ‘usual GP’ is no longer with us, we have allocated patients more randomly to ensure a more even distribution across the Practice.
We have been notifying you of the GP that you have been allocated in non-specific letters that you may have received, as well as via prescriptions, text messages and to your email if we have those details. You may also be informed when you contact us or during a consultation.
You can change your named GP if you wish to once you have been informed. Let us know and we will organise for this to be amended - so long as it is agreed by the Practice that your preference is suitable.
Please note that this is for administrative purposes and does NOT prevent you from seeing any GP of your choice in the practice as you currently do now. You are unlikely to see any notable change in the way care is delivered to you by us.
GP Practice Earnings (2014/15) ( posted on Mar 31, 2016 )
All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice for 2014/15.
The average pay for GPs working for Grafton Medical Partners in the last financial year was £49,766 before tax and National Insurance. This is for 13 full-time and 15 part-time GPs as well as 11 locum GPs who worked in the practice for more than six months.
Caring & Coping (Free event) ( posted on Mar 26, 2016 )
There is a free event for people with aphasia and their carers, friends and relatives taking place on Wednesday 6th April at Caius House in Battersea. It is an opportunity to meet others who understand, to gain a better understanding of aphasia and to find out more about the support services available in Wandsworth.
Date: Wednesday 6th April
Time: 10:30am-2:30pm (Lunch included)
Location: Caius House (2 Holman Road, Battersea SW11 3RL)
For more information, or if you would like to attend, please contact Bonnie Studd by emailing email@example.com or by calling 020 7367 0846.
The Trevelyan House Newsletter | Issue 8 (Jan 2016) ( posted on Jan 28, 2016 )
Happy New Year! Click here
for the Jan. 2016 edition of the Trevelyan House newsletter, featuring helpful information to support your resolutions as well as other useful local services.
'Get To Know Cancer' Pop-Up Shop opening in Tooting ( posted on Jan 16, 2016 )
The Wandsworth 'Get to Know Cancer' pop-up shop opens in Tooting on Monday (18/01/2016) for three weeks. Find it on Mitcham Road, opposite Pearl Chemist.
Nurses will be on hand to give advice and free health check-ups, including blood sugar, blood pressure and BMI monitoring, as well as to look at worrying lumps and moles.
People will also be encouraged to take advantage of the support offered by Wandsworth Council, such as getting support to achieve a health goal with our health trainer services, losing weight and quitting smoking, in addition to exercise taster sessions such as healthy walking groups.
Where – Mitcham Road, Tooting (opposite Pearl Chemist)
When – January 18 – February 8, 9am to 7pm
No appointment necessary.
The Wandsworth CCG Newsletter (December 2015) ( posted on Dec 11, 2015 )
for Wandsworth's Clinical Commissioning Group's Newsletter for December 2015.
The Trevelyan House Newsletter | Issue 7 (Nov-Dec 2015) ( posted on Nov 23, 2015 )
to download our latest surgery newsletter, with information on flu, appointments, prescriptions, carers and seasonal opening hours.
Improving Access to Psychological Therapies ( posted on Sep 18, 2015 )
Wandsworth IAPT is a specialist psychological treatment service for patients suffering from common mental health problems such as depression (including low mood and mild forms of depression), anxiety (incl. psychological trauma) and eating disorders. Patients who think they may benefit from the service can self-refer via the self-referral form on the service’s website (www.WandsworthIAPT.nhs.uk) or the telephone hotline (020 3513 6264).
The Trevelyan House Newsletter | Issue 6 (Aug 2015) ( posted on Aug 18, 2015 )
Click here to download our latest surgery newsletter, with information on appointments, new services, new vaccines, new staff and vacancies across the practice.
Cancellations ( posted on Mar 18, 2015 )
You may have noticed that we have recently reinstated text message appointment reminders after months of experiencing technical difficulties with our previous service provider. The new service sends a confirmation message upon the appointment being booked as well as a reminder a day prior to the scheduled appointment. If you're no longer in need of your booked appointment, texting back 'CANCEL' to either the confirmation or reminder message will release the slot for another patient.
Alternatively, if you need to cancel and re-schedule an existing appointment, please call our dedicated appointment cancellation line on 020 3668 1733 to do so.
Think! Why A&E? ( posted on Mar 3, 2015 )
That is the message from local doctors, as a new campaign to raise public awareness of the different NHS services available to local residents launches.
Developed in partnership with NHS Blackpool Clinical Commissioning Group (CCG) and Blackpool Teaching Hospitals NHS Foundation Trust, it encourages people to choose the right NHS service for them and their families according to their symptoms.
The aim is to remind local people that A&E is not for common health problems associated with the colder weather but for critical or life-threatening emergencies.
Many people attend emergency service departments with minor ailments which could be better treated elsewhere. This can put extra demands on already pressured emergency departments, particularly during the winter period.
Visit www.WhyAandE.nhs.uk for more information.
Tell the NHS what you think of 111 ( posted on Jan 22, 2015 )
Wandsworth's Clinical Commissioning Group (CCG) wants to know what you think of the NHS 111 service.
NHS 111 makes it easier for the public to access urgent healthcare services when they need medical help fast. It is free to use and directs people to the right local service first time, or gives health advice that is best able to meet their needs. It supports urgent and emergency care services, ensuring that patients get the right care, first time.
The service is run by Care UK in Croydon, and the CCG is about to put the contract out to tender as it expires later this year. Before it does, it wants to know what local people think about the service.
The CCG has developed a survey for patients which can be found here.
The Silver Line - The free, 24 hour, confidential helpline for older people ( posted on Jan 20, 2015 )
Set up by Dame Esther Rantzen a year ago, this helpline for the elderly has received over 300,000 calls since its inception. Its principal aim is to allow elderly people with few friends or family to overcome their isolation by having the opportunity to talk to someone. We highly recommend this service to our elderly patients and also to others perhaps thinking of some voluntary work.
The number to call is 0800 4 70 80 90.
The Trevelyan House Newsletter | Issue 5 (Jan 2015) ( posted on Jan 15, 2015 )
to download our latest surgery newsletter, with information on flu, electronic prescriptions, getting healthy and vacancies.
The Trevelyan House Newsletter | Issue 4 (Dec 2014) ( posted on Dec 22, 2014 )
to download our latest surgery newsletter, with information on seasonal opening hours, Patient Access and flu. We wish you a wonderful Christmas and a very Happy New Year!
Freshers Meningitis C Vaccination Programme extended until March 2015 ( posted on Dec 16, 2014 )
We are offering the Meningitis C vaccine to new university entrants aged under 25 who have not been vaccinated. Please check your eligibility and book an appointment with one of our Practice Nurses.
The Fresh Start Clinic ( posted on Nov 20, 2014 )
The Fresh Start Clinic offers specialist treatment for people drinking at high and increasing risk levels and accepts self-referrals. Please see the service's leaflet
for more information.
The Trevelyan House Newsletter | Issue 3 (Oct-Nov 2014) ( posted on Oct 23, 2014 )
to download our latest surgery newsletter, with information on the flu vaccine, vitamin D, alcohol and vacancies at the practice!
Flu Campaign 2014-15 ( posted on Sep 20, 2014 )
We are now making appointments for our flu clinics for our annual flu vaccination campaign.
Flu (short for influenza) is especially common in winter. It is not the same as the common cold and symptoms are more severe and last for longer. An annual flu jab helps to prevent this.
Some groups of patients are likely to be more severely affected by flu. If you are over the age of 65, pregnant or have a chronic health condition, we have a dedicated flu booking line, active between 10:00 and 14:00 Monday to Friday from October to December and encourage you to get your free jab as soon as possible to gain maximum protection. The direct line is 020 3668 1733.
The flu vaccine is safe and cannot give you flu as it does not contain any active virus.
Pertussis (Whooping Cough) ( posted on Apr 19, 2014 )
There have been three infant deaths with confirmed pertussis infection in 2014. All three deaths have occurred within London and in infants whose mothers were not vaccinated during pregnancy.
If you are between 28-38 weeks of pregnancy, you are eligible for and entitled to vaccination against pertussis.
The pertussis vaccination programme for pregnant women has been active since 1 October 2012 and has been shown to be very safe and effective in protecting babies against serious disease until they can have their first vaccine at two months of age. The vaccination also protects the mother who cannot then infect her baby.
A study of 20,000 vaccinated women by the Medicines and Healthcare Products Regulatory Agency found no evidence of risks to pregnancy and the vaccine is routinely offered during pregnancy in the United States and New Zealand.
For more information about pertussis and innoculating yourself against it, click here. If you are eligible, call the surgery on 020 3458 5700 to arrange an appointment with a Practice Nurse.
Hoax cancer email ( posted on Mar 17, 2014 )
A hoax email telling people that they may have cancer has been sent to thousands of people across the UK.
The messages are presented as though they are from the National Institute for Health and Care Excellence (NICE) but the organisation's Chief Executive, Sir Andrew Dillon, has warned that the malicious emails are a hoax and have been reported to the police.
NICE are advising people who have received the email (which carries the subject line "Important blood analysis result") to delete it without opening it and not to click on any links.
care.data medical records download ( posted on Oct 7, 2013 )
URGENT ACTION REQUIRED
The Health and Social Care Act 2012 legally requires GPs to release electronic medical records of all registered patients, in an identifiable form, to a new central records database called care.data. The records will contain all coded data about you, but no free text. It will include your NHS number, so you could be easily identified from it if it fell into the wrong hands. After processing, we are told that the identifiable information will be removed, but we have to take Ministers' and Civil Servants' word for this.
We regard this as a serious and unnecessary breach of patient confidentiality and we have insufficient confidence in the security of this system. However as a GP practice we are legally obliged to provide this information in the next few weeks UNLESS you object.
If you object to your personal, identifiable medical records leaving the practice, you must inform reception immediately.
Flu Campaign 2013-14 ( posted on Sep 13, 2013 )
Flu clinics will start at the end of September. Please make an appointment with one of our nurses if you are over 65, pregnant (at any stage of pregnancy) or in an 'at risk' group (e.g. suffering from diabetes, chronic obstructive airways disease, heart disease, kidney disease etc.).
Shingles Campaign 2013-14 ( posted on Sep 13, 2013 )
The shingles vaccine is being introduced this month. Initially, 70 year olds will be invited with another 'catch-up group' of 79 year olds also offered vaccination this year. The aim is to eventually cover all over 70s as shingles can be a very painful and unpleasant illness. We will be inviting all eligible patients to have this vaccination but, if you are eligible, you can book an appointment directly with our nurses.
Trevelyan House Surgery ( posted on Jul 22, 2013 )
Welcome to Trevelyan House Surgery, formed by the merger of the Trevelyan Road and Waterfall House Surgeries and part of Grafton Medical Partners - a group of NHS GPs, working wholly within, and for, the NHS. We open on August 5th 2013.
We welcome patients of the former two surgeries and new patients. If you are a new patient, please bring proof of address and identity with you when you register.